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Angel’s Online Store PRODUCT RETURN FORM
You DO NOT need to contact us to obtain an RMA (Returned Merchandise Authorization) number – just use this form and make sure to include the invoice and our original plastic bag with the inventory label.
RETURNED ITEMS MUST MEET 2 SIMPLE REQUIREMENTS:
1. Product must be in original, unworn condition, with tags still attached and with our poly bag.
2. Return must be postmarked within 5 days of receipt.
INSTRUCTIONS:
1. Complete the Return Form, indicating item(s) being returned and reason(s).
2. Securely pack your merchandise with the invoice.
3. Ship using service that offers tracking information. We cannot be responsible for items lost in transit.
4. We'll process your return within 7 days of receipt. We'll notify you via email when your return has been received and processed.
IMPORTANT NOTES:
• Refunds will not be given for returned items that show ANY signs of wear, are returned without original tags or are damaged in transit.
• Refunds are given in the amount of the purchase price, according to the invoice, not including s/h.
• Refunds are issued in the same form as the original payment, except money orders, which are refunded by checks.
• Refunds that include shipping related charges are granted only on transactions where product is inspected by Angel’s Online Store and is deemed different from the original description. Return shipping refunds are limited to the standard USPS rate for your item(s).
NAME
NUMBER OF ITEMS RETURNED
CONTACT PHONE #
ITEM TITLE:
1.
2.
3.
4.
5.
RETURN REASON CODE1)Wrong Size Shipped, 2)Item Not As Described, 3)Defect, 4)Size Runs Big, 6)Size Runs Small
* Next to each item title please mark code of reason and what would you like us to do. Choose one:
- Send Correct Item
- Refund
Send To:
Angel’s Online Store Returns
6621 W 51st ST
Tulsa, OK, 74107
FOR OFFICE USE:
Date received: ___________ Date processed: ________ Ineligible for refund:_________
Refund return sh Refund purchase price Full refund Full refund + RR SH
Order updated Inventory updated Item entry updated Reference file updated
Correct Item Sent Tracking info updated Customer Emailed FVF / BB / PP / FB
Refund Method: ____ Refund Completed By _____ Returned/disposed of______ Date: _____
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